Month: July 2017

31 Jul

Cognitive/Artificial Intelligence systems hold the power to transform insurance industry for good

31 Jul

Sabitha Majukumar Senior Research Analyst, Worldwide Insurance Strategies Read full bio   @SabithaMKumar Philip Carnelley Research Director, European Software Group Read full bio @Pcarnelley Arun Dani Senior Research Analyst, IT Services Read full bio Insurance industry is currently on a digital mission to offer contextual and value-centric products and offerings to its customers driven by the change in […]

24 Jul

Zero-rated mobile data spreads, despite questions of net neutrality

24 Jul

John Delaney                                       Associate VP European Mobility, IDC Read full bio   @john_p_d Zero rating means that an operator does not charge its customers for network traffic when they use specific internet services. In their search for ways to […]

19 Jul

1.0 : What is sales enablement?

19 Jul

Thomas Barrieau Director, Sales Enablement Practice Read full bio  @tbarrieau When Lee Levitt and I wrote IDC’s definition of sales enablement in 2009, it was a new term that would have yielded a lean set of results in response to a web query. Today, sales enablement has become a critical cornerstone of sales productivity (see […]

13 Jul

GDPR is more than a security issue: think governance!

13 Jul

Philip Carnelley Research Director, European Software Group Read full bio  @Pcarnelley The EU’s far-reaching GDPR legislation will start to apply from May 25, 2018 – less than a year away. IDC surveys reveal that a surprising number of companies do not expect to be ready on the day, let alone in advance. As of March […]

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