Category: Giulio Raffaele

10 Jan

Telefonica Smart Retail Enables Store Digital Transformation

10 Jan

Andrea Sangalli Associate Research Director, IDC Retail Insights Read full bio  @andrewsangs Giulio Raffaele Senior Research Analyst, IDC Retail Insights Read full bio  @GiulioIdc Telefonica Smart Retail enables Store Digital Transformation In October 2016, Telefonica hosted industry analyst for its annual Industry Analyst Day in Madrid. During the event, they presented how they are transforming […]

06 Oct

Salesforce launches Einstein, is this relevant for Omni-channel Retail profitability?

06 Oct

Ivano Ortis Associate Vice President, IDC Retail Insights & IDC Manufacturing Insights Read full bio  @ivanoortis Andrea Sangalli Associate Research Director, IDC Retail Insights Read full bio  @andrewsangs Giulio Raffaele Senior Research Analyst, IDC Retail Insights Read full bio  @GiulioIdc On September 19th Salesforce has announced the launch of Salesforce Einstein, its proprietary AI suite dedicated to CRM. This follows […]

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