Category: Silvia Piai

05 Apr

Achieving a Superior Patient Experience in Digital Healthcare Services: The Role of Design-Thinking

05 Apr

Silvia Piai Senior Research Manager, IDC Health Insights Read full bio  @SilviaPiai_idc We often hear that to solve many of today’s healthcare systems problems we need to start (re)putting patients at the center. “Engraining patient-centrity throughout services and process” has become a sort of industry catch-phrase, with many variations that have highlighted the importance of […]

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