Category: Silvia Piai

14 Jun

Understanding the value of healthcare convergence, enabling true digital transformation: IDC Health Insights launches three new research programs in European healthcare and life science

14 Jun

Silvia Piai Senior Research Manager, IDC Health Insights Read full bio  @SilviaPiai_idc The quest for delivering value to patients is at the heart of the tremendous amount of reform and innovation that health systems across Europe are experiencing. Value in health is defined by the quality of clinical outcomes, the patient experience and by the […]

05 Apr

Achieving a Superior Patient Experience in Digital Healthcare Services: The Role of Design-Thinking

05 Apr

Silvia Piai Senior Research Manager, IDC Health Insights Read full bio  @SilviaPiai_idc We often hear that to solve many of today’s healthcare systems problems we need to start (re)putting patients at the center. “Engraining patient-centrity throughout services and process” has become a sort of industry catch-phrase, with many variations that have highlighted the importance of […]

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