Category: Thomas Zink

15 May

It’s time for banks to improve mobile banking satisfaction

15 May

Thomas Zink Associate Research Director, IDC Financial Insights Read full bio  @ThomasZink5 Lawrence Freeborn Research Manager, IDC Financial Insights Read full bio  @IDCLawrence The gap in usage and satisfaction between the mobile, online and branch channels of European retail banks is stark, according to our recently completed 2017 European Consumer Survey. Of the 1934 consumers surveyed […]

07 Feb

Will Open Banking finally produce a killer app for the financial industry?

07 Feb

Thomas Zink Associate Research Director, IDC Financial Insights Read full bio  @ThomasZink5 Lawrence Freeborn Research Manager, IDC Financial Insights Read full bio  @IDCLawrence The journey to Open Banking in the UK passed another milestone this week. The Competition and Markets Authority (CMA) in the UK published its “final order” to formally implement the reforms set out […]

27 Jan

Insanity is Doing the Same Thing Over and Over Again, but Expecting Different Results – Might Blockchain Technology Break the Pattern?

27 Jan

Thomas Zink Associate Research Director, IDC Financial Insights Read full bio  @ThomasZink5 Lawrence Freeborn Research Manager, IDC Financial Insights Read full bio  @IDCLawrence While blockchain remains the hottest topic for the financial services industry, the first voices are already starting to predict a stagnation of initiatives by 2019, based on the fact that the industry hasn’t […]

// ]]>