24 Jul

Zero-rated mobile data spreads, despite questions of net neutrality

John Delaney

John Delaney                                      
Associate VP European Mobility, IDC
Read full bio   @john_p_d

Zero rating means that an operator does not charge its customers for network traffic when they use specific internet services. In their search for ways to build competitive differentiation in a mature market, mobile operators are increasingly attracted to zero rated data for popular services, despite concerns in some quarters about compatibility with net neutrality. (more…)

19 Jul

1.0 : What is sales enablement?

Thomas Barrieau
Director, Sales Enablement Practice

Read full bio  @tbarrieau

When Lee Levitt and I wrote IDC’s definition of sales enablement in 2009, it was a new term that would have yielded a lean set of results in response to a web query. Today, sales enablement has become a critical cornerstone of sales productivity (see Figure 1) with web queries yielding pages upon pages of discussion on the topic. (more…)

13 Jul

GDPR is more than a security issue: think governance!

Philip Carnelley IDC

Philip Carnelley
Research Director, European Software Group

Read full bio  @Pcarnelley

The EU’s far-reaching GDPR legislation will start to apply from May 25, 2018 – less than a year away. IDC surveys reveal that a surprising number of companies do not expect to be ready on the day, let alone in advance. As of March this year, fully 57% had not yet begun to prepare.

11 Jul

Delivering ‘Contextual and Value-Centric Insurance’: How can the industry gear up to meet the expectations of an ever-evolving market?

sabitha majukumar IDC

Sabitha Majukumar                                    
Senior Research Analyst, Worldwide Insurance Strategies
Read full bio   @SabithaMKumar

Traditional business models of insurance carriers and intermediaries (agents/brokers) across the globe are challenged due to the change in expectations of customers and partners, technology innovations, regulatory demands, and sociopolitical and economic disruptions.