Margaret Adam AVP, European Services, Channels and Alliances EcosystemsRead full bio @madam_idc We, at IDC, strongly believe that Digital transformation is as much a cultural transformation as it is a technological one. It demands new ways of working and, critically, a collaborative and inclusive organization. Within this context, we are looking at what different technology companies are […]
Category: Digital Transformation
Ornella Urso Research Analyst, IDC Retail InsightsRead full bio Retailers are now offering their customers real-time (anytime) contextual experiences whether they are online or offline (everywhere). Leading brands are engaging with consumers and discovering what products and services they might need or like. Voice assistants and image recognition are some of the disruptive technologies that are radically changing […]
Neel Mandal Research Director, IDC Manufacturing InsightsRead full bio It’s no longer only about process innovation or efficiency improvement within the four walls of the enterprise. Manufacturing organizations of all sizes are seizing the opportunity of digital commerce as the next engine of growth. Many are accelerating their uptake of eCommerce as the crucial first step to […]
Sabitha Majukumar Senior Research Analyst, IDC Financial Insights Read full bio Digital transformation in insurance is relatively nascent compared with some other industries. Most insurance organizations are in the early stages of DX maturity and technology service providers’ offerings and delivery models are still evolving.