Category: Government

22 Jan

Are you ready for Citizen Centricity by Design?

22 Jan

Chris Pennell    Research Director, IDC Government Insights Read full bio Citizens are consumers of public services, but their ability to act like consumers of private sector services is limited.  After all, there tends to be very little choice in the delivery of public services, it’s a one-size-fits-all approach or nothing.  However, with the adoption of modern technologies such […]

04 Apr

The UK Government Transformation Strategy, 2017-2020: What the Future Holds

04 Apr

Massimiliano Claps                                    AVP, IDC Government Insights and IDC Health Insights, EMEA Read full bio   @Stormysummit The UK government published a Transformation Strategy, which launches the next stage of government digital transformation, building upon the progress of the 2012 […]

17 Feb

How Efficient Are Government IT Investments?

17 Feb

Jan Alexa                                   Senior Research Analyst, IDC Government Insights Read full bio The efficiency of governmental investment is being scrutinised worldwide. We live at a time when taxpayers increasingly demand transparency and concrete results to ensure that the money they […]

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