Julia NeuschmidSenior Research Analyst, IDC Government InsightsRead full bio Improving the quality of life in cities by using available data was the main challenge of HackPrague 2019. The annual hackathon took place in Prague in May and gathered passionate developers and designers from across Europe to build their ideas. IDC was also there and gave […]
Mark YatesResearch Manager Read full bio Andrea SangalliResearch DirectorRead full bio As the age of customer experience takes hold, enterprises must do far more than collect and analyze customer data to enable the improvement of their products, services, and engagements. They must also tap the so-called behavioral surplus.
Gerry BrownCX Research DirectorRead full bio @gerrybrown One of the best attended breakouts at Tata Consultancy Services (TCS) Innovation Forum in London on April 30, 2019, was called The Imitation Game: Age of Smart Machines.
Jan Alexa Research Manager, IDC Government Insights Read full bio The European Education sector is at the verge of transformation. Governments are increasingly willing to invest into the serious overhauls of educational systems, aware of the coming labor market transformation which will require fast-evolving skills set and the educational system which is able to […]