Andrea Sangalli Research Director and European CX Practice co-lead, IDC Europe Read full bio IDC research shows that Customer experience (CX) is now the top strategic business priority among European companies.
Sabitha Majukumar Senior Research Analyst, IDC Financial Insights Read full bio The Association of British Insurers (ABI) Annual Conference 2019 was held in London on February 26, 2019. The event brought together industry leaders, politicians, and regulators to debate major issues affecting the U.K. insurance and long-term savings industry. As expected, the day was inundated with Brexit references […]
Philip CarnelleyAVP, European Software Group Read full bio @Pcarnelley It’s widely believed that European businesses are not exploiting advanced technologies such as AI as effectively as US or Chinese companies. Well, it is true Europe hasn’t (yet) spawned global giants like Google or Baidu. But I think there’s a more nuanced truth to this. European […]
Martin Stiller Senior Research Analyst, IDC Financial InsightsRead full bio I recently attended The Finovate Europe 2019 trade show, held in London, it provided a stage for 64 international fintech companies to showcase their new products, tools, and ideas in a seven-minute live demo to the 1,000+ attendees, with the aim of attracting bank customers […]