Category: IoT

03 May

The Rising World of Use Cases: Selling Digital

03 May

Mark YatesResearch Manager Read full bio Angela VaccaSenior Research ManagerRead full bio “Digitally determined” organizations no longer ask if something is possible. They assume it is. Corporate leaders identify what they wish to achieve. Those goals are broken into use cases. The organization then works backward to determine what technologies are needed. IT suppliers need […]

05 Mar

Why is Sound Recognition a Key Strategic Technology for Artificial Intelligence

05 Mar

Francisco Jeronimo Research Director, European Consumer Wireless and Mobile Communications Read full bio  @fjeronimo The adoption of smart home devices is expanding steadily. Consumers are starting to understand the benefits of using smart speakers to play music or ask trivia questions, to use connected cameras to monitor their homes, or smart heating and smart lightning […]

01 Feb

Achieving Retail Customer Experience Personalization at scale through Automation

01 Feb

Andrea Sangalli Associate Research Director, IDC Retail Insights Read full bio  @andrewsangs “By 2019, 40% of Retailers Will Have Developed a CX Architecture Supported by an AI foundations; the Architecture supports CX Hyper-Micro Personalization, Providing up to a 30% Conversion Increase and Thus up to 25% Higher Revenue”

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