Ornella Urso Research Analyst, IDC Retail InsightsRead full bio Retailers are now offering their customers real-time (anytime) contextual experiences whether they are online or offline (everywhere). Leading brands are engaging with consumers and discovering what products and services they might need or like. Voice assistants and image recognition are some of the disruptive technologies that are radically changing […]
Category: Information Technology
Neel Mandal Research Director, IDC Manufacturing InsightsRead full bio It’s no longer only about process innovation or efficiency improvement within the four walls of the enterprise. Manufacturing organizations of all sizes are seizing the opportunity of digital commerce as the next engine of growth. Many are accelerating their uptake of eCommerce as the crucial first step to […]
Sabitha Majukumar Senior Research Analyst, IDC Financial Insights Read full bio Digital transformation in insurance is relatively nascent compared with some other industries. Most insurance organizations are in the early stages of DX maturity and technology service providers’ offerings and delivery models are still evolving.
Maggie Slowik Senior Research Analyst, IDC Manufacturing Insights Read full bio The manufacturing industry is changing faster than ever, with digital transformation (DX) underway at most manufacturers, and this is set to continue as organizations begin to feel the benefits that come with it. In the past, manufacturers have been focused on productivity improvements (how to achieve more […]