IDC recently hosted a senior executive dinner in London to discuss the latest trends in enterprise investments in customer experience (CX). By marrying up in-person executive responses with IDC survey data we can reveal some surprisingly rich CX market insights. Read on.(more…)
EMEA Marketing M
This blog is the fifth in a series about leadership, gender gap, diversity and work-life balance in the tech world.
I am a digital marketer with nearly 15 years’ experience in the technology and pharmaceutical industries. Through all these years of my working life and training, I have transitioned from one industry to another and crossed borders. Even though I have gone through this journey, I am still afraid of change sometimes and get anxious when a marketing team is restructured or a new system or tool is being rolled out, especially if I am expected to be the first to implement it in my marketing campaigns.(more…)
We are now witnessing significant disruptions to the way work is done, the concept of work itself is undergoing a fundamental change as a result of demographic and social trends including the urge of millennials as a growing share of workforce and the rapid technological changes from mobility to automation.(more…)
Event Logistics and Operations Coordinator
This blog is the fourth in a series about leadership, gender gap, diversity and work-life balance in the tech world.
An interview with Hannah Dowie
I am an Event Logistics and Operations Coordinator at IDC working specifically on our Conferences we run. My role involves recruiting delegates for the conferences, managing and executing the sponsors deliverables included in a conference sponsorship and liaising with the venue to make sure we have all the equipment, catering and set up ready for the conference.(more…)