The digital workspace has become a buzzword that has been widely used (and sometimes misused) by the media and the industry. But does it deserve so much coverage? The short answer is yes.
European Companies Step Up the Pace in the CX Race Improving customer experience is driving investments in technologies such as AI and analytics that enable personalization to help organizations interact directly or indirectly with their customer base.
New European Commission (EC) President Ursula von der Leyen looks like she could be instrumental in pushing a significantly changed regulatory environment for the development of artificial intelligence in Europe — marking a stark departure from the EC’s approach under predecessor Jean-Claude Juncker, who chose not to legislate on the area.
Microsoft has announced it will invest $1 billion in San Francisco–based research group OpenAI. OpenAI said the investment and collaboration with Microsoft would help the two organizations pursue Artificial General Intelligence (AGI), development of an Azure AI computing platform, and an agreement to port OpenAI’s services to run on Azure.