Tag: Customer Experience

24 Jun
opportunities-for-augmented-and-virtual-reality-in-Europe

What are the opportunities for augmented and virtual reality in Europe?

24 Jun

Giulia CarosellaResearch Analyst, European Industry Solutions, IDCRead full bio  @GiuliaCarosella With companies continuing to enter and leave the Augmented and Virtual Reality (ARVR) space, one of the biggest questions for the industry is whether these technologies are going to be a boom or a bust.

03 Jun

Can Adobe Emulate The Greatest Showman?

03 Jun

Gerry BrownCX Research DirectorRead full bio @gerrybrown David Duchovny, Jeff Goldblum and Kiefer Sutherland are all truly great screen actors. Not content with just being good actors, however, they will all perform as musicians with their bands in London in 2019. They all want to do something different (perform music), and be respected and appreciated […]

20 May

“Behavioral Surplus” Is Not Evil – It’s Essential to Customer Experience

20 May

Mark YatesResearch Manager Read full bio Andrea SangalliResearch DirectorRead full bio As the age of customer experience takes hold, enterprises must do far more than collect and analyze customer data to enable the improvement of their products, services, and engagements. They must also tap the so-called behavioral surplus.

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