05 Apr

Achieving a Superior Patient Experience in Digital Healthcare Services: The Role of Design-Thinking

Silvia Piai Senior Research Manager, IDC Health Insights Read full bio  @SilviaPiai_idc We often hear that to solve many of today’s healthcare systems problems we need to start (re)putting patients at the center. “Engraining patient-centrity throughout services and process” has become a sort of industry catch-phrase, with many variations that have highlighted the importance of […]