Tag: Insurance

29 Mar

Insurance CX delivered with empathy critical amid turbulence: Takeaways from the ABI Conference

29 Mar

Sabitha Majukumar   Senior Research Analyst, IDC Financial Insights Read full bio The Association of British Insurers (ABI) Annual Conference 2019 was held in London on February 26, 2019. The event brought together industry leaders, politicians, and regulators to debate major issues affecting the U.K. insurance and long-term savings industry. As expected, the day was inundated with Brexit references […]

04 Feb

Technology Partnerships in Insurance to Accelerate Digital Transformation (DX) Journey

04 Feb

Sabitha Majukumar   Senior Research Analyst, IDC Financial Insights Read full bio Digital transformation in insurance is relatively nascent compared with some other industries. Most insurance organizations are in the early stages of DX maturity and technology service providers’ offerings and delivery models are still evolving.

22 Jan

Insurers Are Beginning To Embrace Open APIs To Tune In To The Evolving Digital Ecosystem

22 Jan

Sabitha Majukumar                                     Senior Research Analyst, Worldwide Insurance Strategies Read full bio   @SabithaMKumar The ‘Open Banking Revolution’, triggered by the second Payment Services Directive (PSD2), will see new, API-connected services brought to European consumers around the traditional core […]

27 Sep
Blockchain

Blockchain In Insurance Kicking Off A New Era Of Hassle Free Sales And Service

27 Sep

Sabitha Majukumar                                     Senior Research Analyst, Worldwide Insurance Strategies Read full bio   @SabithaMKumar For an industry that is rooted on the principles of trust and utmost good faith, recent pilot projects involving blockchain can be looked at as […]

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