Andrea Sangalli Associate Research Director, IDC Retail Insights Read full bio @andrewsangs “By 2019, 40% of Retailers Will Have Developed a CX Architecture Supported by an AI foundations; the Architecture supports CX Hyper-Micro Personalization, Providing up to a 30% Conversion Increase and Thus up to 25% Higher Revenue”
Adriana Allocato Senior Research Analyst, IDC Health Insights Read Full Bio here | @AdrianAllocato European healthcare providers have a good understanding of what the Internet of Things (IoT) is. Whether used to tracking patients’ vitals remotely or to monitoring home medication dispensers, IoT solutions are countless in healthcare. Intelligent sensors are deployed on a smart space […]
Ivano Ortis Associate VP, IDC Retail Insights & IDC Manufacturing Insights Read full bio @ivanoortis Stefanie Naujoks Senior Research Manager Read full bio Business ecosystems will play a major role in future as manufacturers find it increasingly difficult to be successful on their own. Producing high-quality products or having the most efficient production processes will […]
John Delaney Associate VP European Mobility, IDC Read full bio @john_p_d Excitement about 5G is starting to dominate the agenda in the mobile industry, as we near the first phase of 5G standardisation. But it’s important not […]