Tag: Technology Investments

12 Mar
CX Technology Investments

New IDC research sheds light on CX Technology Investments

12 Mar

Gerry BrownCX Research DirectorRead full bio @gerrybrown IDC recently hosted a senior executive dinner in London to discuss the latest trends in enterprise investments in customer experience (CX). By marrying up in-person executive responses with IDC survey data we can reveal some surprisingly rich CX market insights. Read on.

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