Chris Pennell Research Director, IDC Government Insights Read full bio
Citizens are consumers of public services, but their ability
to act like consumers of private sector services is limited. After all, there tends to be very little
choice in the delivery of public services, it’s a one-size-fits-all approach or
nothing. However, with the adoption of modern
technologies such as cloud-based services and the formalisation of digital skills
and cultures across government agencies, public sector organizations are slowly
taking up the challenge of purposely designing, building, and delivering public
services with the citizen at the centre from the start rather as an afterthought.
Mark Yates Research Manager,European Digital Transformation Practice Read full bio
Finding a crisis is Europe is almost as easy as meeting a protestor on the Champs Élysées when French labor laws are about to be changed. There are euro zone worries, migrant worries, fears of political destabilization, Brexit (and other member-state recalcitrance), a resurgent Russia, potential trade wars with the U.S., the specter of terrorism, and others related to political bodies, economic structures, and aging populations.
Posted on January 15, 2019 Posted by IDC EMEA In Brexit, Software0 comment
Alexandros Stratis Senior Research Analyst,European Enterprise Applications Read full bio
With the level of uncertainty surrounding Brexit reaching new heights practically every week, predicting what the impact is going to be on the UK software market is quite challenging. Whereas a second referendum, an extension of Article 50 or revocation of UK’s withdrawal will extend the current “status-quo” and will mean, at least for the short-term “business as usual”, the fact is that on the 29th of March 2019, the UK will leave the EU by automatic operation of law.
Posted on January 11, 2019 Posted by IDC EMEA In Future of Work0 comment
Angela Salmeron Research Manager, European Future of Work Read full bio
IDC believes that the Future of Work is more than a cultural movement or technological revolution, it’s crucially a business mandate. Getting the right people and an Employee First organization will be the sustaining difference for companies to succeed over time.